FREQUENTLY ASKED QUESTIONS
We try to answer most questions that come up here on this page. Please feel free to send us an email anytime for clarification.
What kind of sign should I choose?
Usually options for types, style and size of signs are dictated by your property management company and stated clearly in your lease agreement. In other cases the city or county may have stipulations and guidelines that you must follow. With 20+ years of experience we can usually help guide you through options so give us a call.
I don’t know what to choose. Can you help?
Of course we can help. Call us and talk to one of our staff or managers and we will help guide you to the sign that will work best for your needs.
Can you help build me a logo or provide me with custom Art?
We have a full service design department and we are able to help you identify your brand identity. Please call us to discuss your needs.
How much does the average Pan Channel Letter sign cost?
It depends on how many letters and the size of the letters that you need. Please request a quote and we will provide accurate pricing fast.
How long does it take to make an Electric Sign?
Usually an electric sign will take 2 to 3 weeks to produce from when it is approved by you.
I have very specific art requirements. Can you match my colors, fonts and other requirements?
We can use the Pantone Matching System (PMS) to match a color, or we can match color from a CMYK chart. Our staff will print a test swatch to best match your special color needs. We have access to all fonts and should be able to deliver exactly what you need.
How long is the warranty on an Electric Sign?
We cover our signs for a full 3 years… This includes parts and labor.
How do I place an order?
Each page of our site allows you to upload a picture of your building and your logo image. This goes immediately to our staff where a quote and mock up image are generated. We will usually contact you via phone or email quickly with a full quote.
What happens after I order my sign or banner?
Once you check out, your design is sent to our state-of- the-art production facility. Our design team and management make sure it’s ready to go to the printer. We then schedule it to get printed and fabricated. Our quality team follows it throughout the process to make sure it meets our quality standards. We schedule install with you. We come to your location and custom install the sign correctly and quickly.
Do you handle electrical?
Yes, we are able to wire electrical as long as the wiring is available within 10 feet of the sign location.
Do you work with our landlord or property management company?
With 20+ years of experience we are well versed in requirements and usually have good working relationships with most property management companies in Southern Nevada.
What materials are used in your banners?
We utilize a variety of materials best suited for the job. Banners are usually made from 13 ounce nylon reinforced canvas. They are hemmed and grommets are installed.
What materials are used in your signs?
Usually we use aluminum or DiBond, Sintra, Plex, foam core, Corex, depending on the type of signage and intended use. Signs are typically lit utilizing LEDs for their ability to last a long time and use less electricity. All materials are regulated by Underwriters Laboratories.
Do you deal with building codes and permits?
Yes, our signs will be permitted and will meet code requirements at time of install.
How do I cancel an order?
Once a custom sign is in production or being printed cancellation is usually impossible.
What types of payment do you accept?
At this time, we accept Visa, Mastercard, American Express, and Discover credit cards through our online checkout.
Is my credit card information secure?
Absolutely. We are very serious about protecting your private information.
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Family owned an operated for 20+ years. Fully licensed, insured – we stand by our products and services.
A 1st Impression Full Service Sign Shop
7585 Commercial Way Suite K,
Henderson, NV 89011.
(702) 220-7446 (Mon-Fri 6am-3pm)